Privacy Policy

 

This Privacy Policy explains how we process your data and your options regarding the collection and use of your personal information. The website https://soulluxurytravel.com is owned, operated, managed, and controlled by Soulluxurytravel SIA, registration number: 40203614369, located at Raņķa Dambis 30 – 130, Zunda Towers, 6th floor, LV-1048, Riga, Latvia.

Personal data protection

The Privacy Policy regarding personal data protection is based on the European Parliament and Council Regulation (EU) No. 2016/679 of 27 April 2016 (hereinafter referred to as the Regulation).

Data collection, storage, and processing

Data is collected for the purpose of:

• to enable us to provide the service;
• to allow you to register for various events we organize;
• to enable us to develop new products and services continuously;
• to allow us to respond to your questions or concerns;
• to prepare anonymous statistics on website usage;
• to analyze our clients’ characteristics for marketing communication purposes.

The collected personal data is processed in accordance with the policy described in the Regulation.

Soulluxurytravel.com data controllers will use the data solely for the purposes mentioned above and to improve the quality of services.

Responsibility for data processing

If you have any questions about the processing of your personal data, please send an email to [email protected] .

Soulluxurytravel.com managers with access to personally identifiable information are required to ensure the protection of this information in accordance with this privacy policy, including refraining from using the information for any purposes other than providing the necessary services to the client.

Only duly authorized personnel from Soulluxurytravel.com may access the data only after authorization with their password.

The data processor responsible for handling this data is:

• for the purpose of providing services is:

  Soulluxurytravel SIA, reg. no.: 40203614369, address: Raņķa Dambis 30 – 130, Zunda Towers, 6th floor, LV-1048, Riga, Latvia.

• for marketing purposes, we work with trusted companies that provide marketing tools and with whom we have established contractual agreements.

Data that is collected:

• in registration forms, application forms, and price inquiry forms – the submitter’s name and email address, along with any other information included in the form.
• in job applications – first name, last name, email address, phone number, and any other information included in the CV or other attached documents.
• contacts – the submitter’s name and email address, along with any other information included in the contact form.
• data retention period.

We will retain personal, client, and business information for as long as necessary to:

• provide the services and information that you or your company have requested;
• communicate with you regarding the request you have submitted to us.
• the ability to access your data, verify its accuracy, and correct it.

You have the right to request a copy of your personal data, verify the accuracy of the stored information, and/or correct or update it. You may also request the complete deletion of your personal information if you currently have no active requests.

We will make every commercially reasonable effort to provide you with appropriate access to any personal information we hold, within 30 days of your access request.

To protect your privacy and security, we will take appropriate measures to verify your identity before disclosing any personal information you have requested.

In case of questions or complaints

If you wish to access, delete (in certain cases), or correct your personal information, please contact the data controller responsible for processing this data (email address: [email protected] ).

In case of complaints, please contact the Data Protection Officer (email address: [email protected]). [email protected] ).

If you submit a privacy-related complaint, we will record your name and/or the company name, the name of the person related to the complaint, their email address, country of residence, and the information underlying the complaint. We will use the information you provide to review your complaint and will send you a response once your complaint has been processed.

Cookie policy

“Cookies” are small pieces of information that a website stores on your computer or mobile device when you visit the site. They allow the server to collect information from your browser, so you don’t have to re-enter data each time you return to the website. More information about how cookies work is available on the website cookiecentral.com.

Use of cookies

Our website uses cookies to enhance the quality of the services offered. We use session cookies, persistent cookies, and third-party (partner) cookies to:

• remember your device’s screen settings;
• remember your actions on the site (so you don’t have to repeat them);
• remember whether you have given consent to our use of cookies on this website;
• deliver advertisements that best match your interests, limit how many times you see an ad, and help measure the effectiveness of advertising campaigns;
• collect reliable website usage information that allows us to measure how accurately the site meets the needs of its users.

Enabling these cookies is not strictly necessary for the core functions of the website, but it will provide you with a better browsing experience. You can delete or block these cookies at any time, but if you do, some features of the website may not work as intended.

Please note that some cookies may be placed by third-party service providers who perform certain functions on our behalf.

Personal data and its transfer

Information related to cookies is not used to personally identify you, and the collected data is stored under our control. These cookies are not used for any purposes other than those described here.

Managing cookies

You can control and/or delete cookies if you wish. You can delete or block all cookies already stored on your computer, but if you do, some features of this site may not function as intended, and you may need to manually adjust certain preferences each time you visit the site.

You can choose to accept the use of cookies on this site or decline and stop using the site.

We cooperate with third parties to collect your activity on our website in order to improve our marketing efforts and provide you with advertisements based on your visits to our site.

You can choose to have your information collected and used for remarketing purposes by continuing to use this website, or you can opt out by declining and discontinuing use of the site.

Sharing of personal information

We may make your personal information, client information, or business information available to companies that provide services assisting us in our business, such as website analytics or customer support. These companies are authorized to use your personal and client information only to the extent necessary to provide these services to us.

We will share your personal, client, or business information with third parties only as described in this Privacy Policy. We will never sell your personal information to third parties.